HOUSEKEEPING SERVICES OPERATIONAL MODEL

I. Objectives:
To provide the most efficient quality housekeeping services to Hillcrest Educational Centers.

II. Manager of Foodservice and Housekeeping:
Will ensure housekeeping procedures and standards are introduced, maintained and followed in order to achieve the highest standard of housekeeping excellence.

III. Program Director:
Will oversee the daily operations of the housekeeping personnel as an integral part of the daily campus functions. He/she will do this by monitoring personnel as they perform their specific job schedules. Job schedules will be jointly agreed upon by the Program Director and the Housekeeping Director.

IV. Housekeeping Personnel:
Will be required to report to Program Director or their designee for daily supervision of duties in accordance with the master schedule duties.

V. Manager of Foodservice and Housekeeping Responsibilities:
-quality of service
-inspections with housekeepers
-master schedules
-budget/ordering
-training
-hiring
-evaluations