The Hillcrest Maintenance Department utilizes a rotating on-call/emergency maintenance cell phone for nights and weekends.

1) WEEKDAY WORK HOURS
Emergencies/concerns during the regular Maintenance workday (Mon – Fri, 7am – 3pm) should be directed to the campus maintenance staff.

2) NIGHTS AND WEEKENDS
In the event of a maintenance emergency between 3pm and 7am during the week, or on the weekends call the maintenance emergency cell phone at # 413-770-9425.  Leave a message if necessary and the maintenance staff on call should return your page within 15 minutes.

If you do not receive a return call within the designated time frame, go to the Maintenance Emergency On Call List located in the Emergency Manual.