In the case that a student being transported by HEC becomes non-compliant, refuses to return to campus, and/or leaves the supervision of staff or visiting resource without permission, the following steps must be taken:
1. Exhaust all attempts to utilize verbal intervention to encourage student to return.
2. If student runs from staff supervision, DO NOT PURSUE OR CHASE STUDENT. Ensure security of any remaining students that may be in your care.
3. If in a vehicle that is parked, REMOVE KEYS. If there are other students in the vehicle, DO NOT LEAVE STUDENT/s UNATTENDED. Any remaining students inside the vehicle must become the priority of your care.
4. Once a student is out of eyesight, immediately contact the Campus Supervisor* via the HEC Cell Phone to notify them of the situation and relay the following information: (supervisor cell phone??) Spare emergency medical file.
a. Name of student
b. Exact location at last sighting
c. Description of clothing and any belongings they may have taken.
d. Mood of student
e. Information that might indicate destination
f. Time of disappearance
g. Inform the supervisor whether the area you are in is safe to stay. If the area is not safe, please remain in vehicle with doors locked.
h. If safety is an immediate concern, please proceed to the closest public area. (i.e. Gas Station, McDonald’s, Fire Station, Police Station)
*If the Campus Supervisor cannot be reached within 5 minutes, please contact the Transportation Coordinator. TBD
5. Utilize Cell Phone camera to record any pertinent information.
6. Driver will notify the local law enforcement agency (via 911 if direct number is not available) and provide them with available details, including:
a. Biographical information and photographs. (Included with EMF)
b. Names of friends, relatives and acquaintances if known
c. Exact Location at last sighting
d. Description of clothing and any belongings they may have taken.
e. Mood of student
f. Information that might indicate destination
g. Time of disappearance
h. Ensure that the law enforcement agency handling the case enters your child’s name and biographical information into the National Crime Information Center computer network.
i. Driver and/or staff are responsible for obtaining any law enforcement contact information. (i.e. Officer’s Name, Case #, Location of Police Department, Department’s phone number)
j. Relay any law enforcement information to the Supervisor and/or Transportation Coordinator.
7. The Campus Supervisor will immediately notify:
a. Program Director or Administrator on-call to report the information provided by the drivers along with the cell phone number of the driver.
b. Transportation Coordinator and provide update of current situation.
c. On-call Clinical Administrator.
8. The Driver/Staff are to remain in the area and await further instructions from either a Supervisor, Transportation Coordinator, Program Director, and/or AD-On-Call.
9. Program Director and/or Administrator on-call will notify the Senior Vice President, Executive Director,and/or President of current situation.
10. Upon return, the Driver and Staff must complete all documentation, including Critical Incident Report, before leaving shift.